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DKT27

How to use the Report button

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DKT27

The staff dedicate considerable time ensuring our community is as it should be, but obviously they can sometimes miss things or someone else can see things earlier. This is when the "Report" function comes into play. Basically all it does is ask a member of the staff to look into something. It doesn't have to mean that a poster has done something really bad, it can just be that he/she made a small mistake.

 

The report function is always the fastest way to contact a staff member.

 

The "Report" button is found next to the timestamp on every post. To report something all you have to do is press the button and mention a reason for reporting that particular content (often you don't really have to mention a reason, as it will be obvious)

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Essentially the report function should be used when you believe a post requires the attention of a staff member and/or infringes the forum rules. It shouldn't be used to have a chat or to "force" a staff member to look at your own problems or questions.

 

Some examples of when the report function could be used:

 

1. Someone makes a thread in the wrong forum. For example someone posts the topic "Need help fixing a HP Laptop" in Software Chat instead of Technology Talk.

 

2. You see a link that isn't sharecoded or a post containing questionable content.

 

3. A post contains spam and/or advertising.

 

4. When you are offended (or believe others may be) by a post. For example it contains obscene or generally offensive material.

 

5. Duplicate topics or posts. For example two topics on "Winamp 6.7 Released".

 

6. When there's some mistake in the title of a thread. In most cases the member would fix it, but just in-case if it isn't noticed.

 

7. When a post or topic is generally off-topic or pointless. (This doesn't include topics or posts in The Chat Bar).

 

Don't be afraid of using this feature (even on your own posts), as with it we can improve the community experience for everyone.

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DKT27

Thread fixed and updated in respect to the recent forum upgrade. The report button moved from being next to the quote button to being next to the post timestamp and such.

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