Chancer Posted January 11, 2019 Share Posted January 11, 2019 I've been using Acrobat for a while. I've started getting this error; A recent scan of your Adobe software has determined it is non-genuine. We're here to help fix it. Any suggestions? Link to comment Share on other sites More sharing options...
The AchieVer Posted January 11, 2019 Share Posted January 11, 2019 Move this post to software chat. By doing this you gonna help the moderators. Regards Link to comment Share on other sites More sharing options...
Chancer Posted January 11, 2019 Author Share Posted January 11, 2019 How do I do that? Link to comment Share on other sites More sharing options...
Jordan Posted January 11, 2019 Share Posted January 11, 2019 Topic moved from the Software News forum. (posts can't be moved by members. You have to report your post and specify the desired action : move, delete, merge,...) Link to comment Share on other sites More sharing options...
alexxf Posted January 11, 2019 Share Posted January 11, 2019 4 hours ago, Chancer said: I've been using Acrobat for a while. I've started getting this error; A recent scan of your Adobe software has determined it is non-genuine. We're here to help fix it. Any suggestions? The patch you applied is not fully working. It seems the online validation is not blocked in your hosts file Link to comment Share on other sites More sharing options...
Togijak Posted January 11, 2019 Share Posted January 11, 2019 4 hours ago, Chancer said: I've been using Acrobat for a while. I've started getting this error; A recent scan of your Adobe software has determined it is non-genuine. We're here to help fix it. Any suggestions? there is no need to block acrobat in host file. Use AMTemu 0.92 to patch the dll offline amtemu.v0.9.2.win-painter.rar Site: https://multifilemirror.comSharecode: /prgqhbnenejx Link to comment Share on other sites More sharing options...
The AchieVer Posted January 12, 2019 Share Posted January 12, 2019 Are you using a patch for activation? Regardd Link to comment Share on other sites More sharing options...
ap1ril Posted January 12, 2019 Share Posted January 12, 2019 15 hours ago, Chancer said: I've been using Acrobat for a while. I've started getting this error; A recent scan of your Adobe software has determined it is non-genuine. We're here to help fix it. Any suggestions? It's not an error. 😉 Since a few years Adobe implemented a service which is checking whether all the Adobe software installed on your machine is genuine or not. In recent app installers it comes embedded by default. In older products (CS6 and earlier) it's silently downloaded from Adobe servers. The service responsible for genuinity checking (and other licensing related tasks) is AdobeGCClient. You will find it active in task manager on your machine. That message popup is just a friendly reminder and won't prevent you from using your Adobe app. It will just show up each time you launch the Adobe app. One further and different (from the other suggestions you received) possible workaround can be either deactivating the above service or renaming/changing the extension of the other service (invoked by AdobeGCClient) that is responsible for the popup message to show up. Regards. Link to comment Share on other sites More sharing options...
tigerjack Posted January 12, 2019 Share Posted January 12, 2019 16 hours ago, Chancer said: Any suggestions? When I installed Adobe (activating it with X-Force) I added some lines to the hosts file and I disabled Adobe services that start automatically (check even after an update). I think it's a good idea to completely uninstall the sw and reinstall it with these tricks. I've never had problems. But as I am not an expert, wait for some safer suggestions. 127.0.0.1 lmlicenses.wip4.adobe.com # Adobe 127.0.0.1 lm.licenses.adobe.com 127.0.0.1 na1r.services.adobe.com 127.0.0.1 hlrcv.stage.adobe.com 127.0.0.1 practivate.adobe.com 127.0.0.1 activate.adobe.com Link to comment Share on other sites More sharing options...
The AchieVer Posted January 12, 2019 Share Posted January 12, 2019 ‘The Adobe software you are using is not genuine’ pop up. This is Adobe’s way of discouraging privacy, but it turns out that it ends up affecting some users that are running legitimate copies of some Adobe products. The issue is encountered on both Windows and Mac. What is causing the ‘The Adobe software you are using is not genuine’ error? Although this problem is officially aimed at discouraging software piracy, a lot of users are reporting that the pop up is continuously appearing with legally-bought copies. Some users are speculating that this is just Adobe’s tactic to get more people to pay a subscription on Adobe’s Creative Cloud. There are Number of workarounds , like disabling the concerned service and ............ Regards Link to comment Share on other sites More sharing options...
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