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The AchieVer

Microsoft Breaks Its Flagship PC With New Windows 10 Update

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The AchieVer

Some Surface Book 2 owners may be a bit grumpy this week after a routine Windows 10cumulative update left their shiny convertible laptops displaying nothing more than a BSOD.

 

It’s yet another black eye on what has been a ceaseless string of problematic Windows 10 updates over the last several months. From the infamous file-deleting bug and breaking Windows Media Player and iCloud, to buggy default apps and broken audio, Microsoft has been proving its critics right: the process and speed of rolling out new Windows updates and features needs a deep overhaul.

 

The culprit is a cumulative update (KB4467682) to Windows 10 version 1803, which is causing some Surface Book 2 devices to experience blue (or black) screens of death with the not-so-helpful “System thread exception not handled” message.

 

Some users have tried to remove the offending update, and it didn’t go so well: “[...] for some reason removing the update bricked my surface. Now I can’t even get into the OS. Just have blue screens. I will have to reinstall windows,” writes Luis10e10 on Reddit.

 

Now, perhaps some people may extend forgiveness for the host of other problems ushered in by the latest Windows 10 updates. I’m not being an apologist, but there are a staggering number of potential break points when considering the millions of hardware and software combinations Windows is installed on. But this mistake casts serious concern on Microsoft’s QA process. That one of its own flagship devices was affected like this is inconceivable.

 

As Reddit user Ilmonstro writes: “You would think it would be one of the first platforms they test the updates on because of the reputational risk of bricking their flagship hardware with their flagship software. Very disappointing.”

 

Microsoft has already blocked this update for Surface Book 2 users, and expects to have a resolution ready for the December 2018 security release.

 

Source

 

 

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jbleck

If only "some", then it's the owners of those "some" devices that are using some 3rd party software/tweak.

I too had some problems with Windows 10 and i didn't ask MS for answers... In all cases it was my fault and i found many answers for my needs here.

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The AchieVer

All the bugs do not effect all the users, as each system is unique with different settings, apps , drivers etc etc .........

But perhaps, some flaws are intrinsic which needs MS attention.

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