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wozzzzza

has my HDD failed? or corrupt folder??

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wozzzzza

i have an acer laptop 2 years old with windows 10 with a toshiba HDD in it, HDD seems to have failed.
laptop wont boot.
i take out the drive hook up to PC via USB connector and it takes a minute then it will show the root directory but after you try and go into the users folder it sits there trying for a minute or so then gives up and dismounts. it will go into other folders fine and i can copy stuff out but not the user folder.  c:\users\acer\
i have tried scanning and fixing but still doesnt work.
anyone got any ideas i can try to recover anything from the users folder??

 

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Israeli_Eagle

1. Check SMART status

2. Try CHKDSK

3. And there's a good reason that strong machines (PC desktop, servers etc) only use 3.5" HDD :coolwink:

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dhjohns

Time for an SSD!

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J.D

Do you have an Image of that drive ? If you have, you can take what you want from the Image, not the HDD in case you have a virus or trojan .

 

Then try and reformat your Laptop HDD - if it won't reformat, its F**ked - get a new one or SSD for better performance 😉

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wozzzzza

cant even get there with smart status, chkdsk wont finish.

i reckon its stuffed. nothing worthwhle on it anyway, just a spare laptop i use for various mobile things.

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Israeli_Eagle
4 minutes ago, wozzzzza said:

cant even get there with smart status, chkdsk wont finish.

 

If you cannot even check SMART status when booted on 2nd device then the HDD is for sure dead.

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wozzzzza

bios detects the drive correctly when connected via sata cable but windows doesnt detect it at all.

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Israeli_Eagle
Posted (edited)
7 minutes ago, wozzzzza said:

bios detects the drive correctly when connected via sata cable but windows doesnt detect it at all.

 

That only means that the hardware is still there somehow, but nothing more. Only SMART and some test tools can tell more.

 

Edited by Israeli_Eagle

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Israeli_Eagle
Posted (edited)
27 minutes ago, dhjohns said:

Time for an SSD!

 

But then should also be a very good one (for example Samsung) as main OS device. And storage sizes are not really cheap comparing to HDD.

 

Edited by Israeli_Eagle

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wozzzzza

yeah will replace with SSD.

8 minutes ago, Israeli_Eagle said:

 

That only means that the hardware is still there somehow, but nothing more. Only SMART and some test tools can tell more.

 

what sort of test tools??

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Bizarre™

Try removing the HDD from your laptop. If you have another computer (preferably desktop), try plugging it there and see if it can be detected. If it gets detected, check the SMART status and perform CHKDSK /R. If it's not detected, then it's time to invest on a new storage device.

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dhjohns
29 minutes ago, Israeli_Eagle said:

 

But then should also be a very good one (for example Samsung) as main OS device. And storage sizes are not really cheap comparing to HDD.

 

I got a generic from Amazon, and it works great.  Sometimes cheap is not better.  The performance of an SSD is well worth the extra money.

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mclaren85

You can pull out the drive and gently shake . Maybe the head stucked in.

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vertical
Posted (edited)


 

Quote

it will go into other folders fine and i can copy stuff out but not the user folder

 

This is a problem .

 

run antivirus . quarantine only what you have installed 3 days from now or when it still worked.
if not fixed
control panel , system recovery , run it , don't choose the latest restore point , take the oldest you have ..
if not fixed ? then :
right-click on user folder  go properties click security click on   user  (pcuser)   , the background gets blue  and below it allow full control , apply , ok .

 

not fixed then there can be a bad sector at that  user . hard to recover sometimes .

 

Quote

bios detects the drive correctly when connected via sata cable but windows doesnt detect it at all.

 

see if the drive got a name/letter .


if not right-click windows-icon go to disk management right-click on the drive , go change drive letter , and add .

Edited by vertical

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wozzzzza

problem is disk management wont see the drive even though bios does.

i have removed from laptop connected to other desktop via sata and usb.

recognises more often with usb, but as soon as you start doing anything to it diagnostically it just dismounts all the time.  crystaldiskinfo doesnt even see it.

heads are loose, i hear them clacking around when the drive starts up

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Israeli_Eagle
2 minutes ago, wozzzzza said:

problem is disk management wont see the drive even though bios does.

i have removed from laptop connected to other desktop via sata and usb.

recognises more often with usb, but as soon as you start doing anything to it diagnostically it just dismounts all the time.  crystaldiskinfo doesnt even see it.

heads are loose, i hear them clacking around when the drive starts up

 

That's really dead. I hope you have a few backups.

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vertical
Posted (edited)

when you hear that , than the reader has corrupted/damaged the disc inside at your user sector .

game over .

if it still works on your laptop , you can backup some of the registry and use it in a fresh install . you can save some projects/settings .

do it in the same device  where you got it from .

 

those sounds , ? it is/couldbe  not worth it to run the antivirus (the second time )for suspicious apps installed long time ago ? . 

Edited by vertical

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Cruzan
On 8/8/2018 at 6:03 PM, wozzzzza said:

heads are loose, i hear them clacking around when the drive starts up

too bad, if your drive is now a maraca its time to purchase a new one. :)

On 8/8/2018 at 11:55 AM, Israeli_Eagle said:

 

HDD Regenerator was more religion. :D

Praise the Lord!

HDD Regen has worked beautifully for me in the past. It can be very effective "repairing" bad sectors on a HDD. :D

 

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dhjohns
On 8/8/2018 at 6:03 PM, wozzzzza said:

heads are loose, i hear them clacking around when the drive starts up

Put it in your freezer overnight, then pop it in real quick, and try to copy over files.

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VileTouch

best advice i can give, IF and only IF the information in the drive is irreplaceable and of extreme importance, It is possible to read from the plates with specialized hardware. the service IS expensive, I'll tell you that much, but you can recover most if not everything you had in it. as to where? idk. they are rare, but they exist. you will have to look it up. try not to turn it on or subject it to any vibration or sudden movements and keep it horizontal.

 

If you are able to get that data any other way, I suggest you do that and just dump the old drive. It's not worth it.

Edited by VileTouch

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David_N

You can try this command with your C drive

Open cmd as administrator and paste it

 

 

Capture.JPG

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David_N

Or try this

 

Open cmd and paste it : mdsched.exe

 

press enter and check for windows memory diagnostic

 

 

Capture.JPG

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