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Microsoft Confirms It’s Abandoning Many Phones in Windows 10 Creators Update

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Both Luma 1520 and Lumia 930 are not supported by Creators Update


It’s a sad day for the Windows Phone community, as Microsoft has just confirmed that it’s leaving many of its mobile devices behind with the release of the Windows 10 Creators Update.


The company revealed today that only 13 different Windows 10 Mobile devices will get the Creators Update starting April 25, and all the other models can continue running preview builds, but without getting any other updates or improvements.


These are the phones that will be supported in the Windows 10 Mobile Creators Update:

  • HP Elite x3
  • Microsoft Lumia 550
  • Microsoft Lumia 640/640XL
  • Microsoft Lumia 650
  • Microsoft Lumia 950/950 XL
  • Alcatel IDOL 4S
  • Alcatel OneTouch Fierce XL
  • SoftBank 503LV
  • VAIO Phone Biz
  • MouseComputer MADOSMA Q601
  • Trinity NuAns NEO


This means that flagship Windows Phone models like Lumia 930 and Lumia 1520 are officially abandoned and only Microsoft devices launched with Windows 10 Mobile can upgrade to the Creators Update.


Preview builds running fine on most phones

Microsoft is well aware that its decision can cause more frustration in the community and says that it’s all happening because the firm wants to provide the best experience to everyone.


“We recognize that many Insiders will be disappointed to see their device is no longer supported. We looked at feedback from our Windows Insiders and realized that we were not providing the best possible experience for our customers on many older devices. That helped us determine which devices we support for the Windows 10 Creators Update. We are continually listening to your feedback to provide the best experience for ALL of our customers,” Dona Sarkar, the head of the Windows Insider program, explained.


While at some level it makes sense for Microsoft to abandon old Windows phones, pulling support in the Creators Update is a bit unexpected, especially because devices like the Lumia 930, the 1520, and even the 830 were running preview builds of the new OS just fine.


Unfortunately, this decision is very likely to contribute to the en-masse migration from Windows phones, with more loyal fans now expected to switch to Android and iOS given that Microsoft itself is pulling the plug on their own phones.



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