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  1. Hello experts, I have a Dell Latitude 3490 Laptop. It comes with Windows 10 Pro Pre-installed. Around 3 months before I did a Windows Update after that I have witnessed a "Yellow" "Lock" Icon present in the Drive volumes, I thought the Windows is protecting the drives, but i didn't know that it was "BitLocker Encryption" at that time. Three days before i had given my laptop to the Dell Service center as it couldn't power on. They have replaced the Motherboard. Now Windows is asking for BicLocker Recover Key which i don't have, The Laptop HDD is 1TB with 3 partitions, c = 150GB, d = 390GB, e = 390GB all three are encrypted with BitLocker. Note: I never enabled the BitLocker Encryption by myself so I don't have the password / Recovery Keys. Any help would be appreciated Thanks ppu
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