Batu69 Posted June 1, 2016 Share Posted June 1, 2016 Microsoft and Samsung celebrate Windows 10 year of driver FAIL Samsung is advising customers against succumbing to Microsoft’s nagging and installing Windows 10. The consumer electronics giant's support staff have admitted drivers for its PCs still don’t work with Microsoft's newest operating system and told customers they should simply not make the upgrade. That’s nearly a year after Microsoft released Windows 10 and with a month to go until its successor – Windows 10 Anniversary Update – lands. Samsung’s customers have complained repeatedly during the last 12 months of being either unable to install Microsoft’s operating system on their machines or Windows 10 not working properly with components if they do succeed. However, with the one-year anniversary fast approaching it seems neither of these tech giants have succeeded in solving these persistent problems. A Register reader with a Samsung NP-R590 laptop got in touch when he couldn’t install Windows 10 and after he approached Samsung support. He complained that his Broadcom wireless card does not work with windows 10. In an email seen by The Register, our reader was told frankly by Samsung: “Honestly speaking, we don't suggest installation of Windows 10 to any Samsung laptop or PC and we are still coordinating with Microsoft regarding to this matter," Samsung's UK support said. “The Drivers that we have on our website are not yet compatible to the latest version of Windows. What we usually recommend is to keep the current Windows version and we'll update you once the Windows 10 have no more issues on any Samsung laptops and computers or even monitors.” Samsung's email limply advised the reader to contact Microsoft directly for more information, at its Thames Valley Park campus in Berkshire, UK. The Register contacted Microsoft and Samsung to find out when updated drivers for Samsung PCs and Windows 10 would be released. But Samsung was unable to respond, despite repeated attempts. Microsoft only managed a boilerplate statement attributed to a spokesperson. “Microsoft and Samsung are committed to Windows 10, and are working closely together to provide the best possible Windows 10 upgrade experience,“ it said. Microsoft “encouraged” Samsung users to visit that company's own website to “ensure upgrade is supported by their PC". Article source Link to comment Share on other sites More sharing options...
davmil Posted June 1, 2016 Share Posted June 1, 2016 My Samsung 540 laptop got caught up in the Win 10 storm and 90% works. Core stuff (connectivity, display, drives) works fine; noted: won't sleep doesn't shutdown when lid is closed (yes, the power.cfg is configured to do it) v. slow to get to desktop (despite having SSD) menu tiles act goofy (rotate in real time, but fail to launch properly if clicked upon) bluetooth screwed - driver problem i think Luckily I"ve got an image from a month ago and it's not a mission-critical machine so I can recovery fairly easily. FWIW - this is what I see in Samsung all the time across all their product lines. Gadgets are well made and good value, but you gets what you gets". They're slow to update, if at all, and firmware is even slower. You pretty much better like what they ship because my experience is fixes aren't likely coming down the pipeline unless something's catastrophically out of spec or plain dangerous. Link to comment Share on other sites More sharing options...
vibranium Posted June 1, 2016 Share Posted June 1, 2016 I can't blame Samsung. Samsung's is not the only hardware with the problem. We should be blaming Microsoft's pathetic telemetry that shoves Windows 10 into almost anything that switches on. Link to comment Share on other sites More sharing options...
davmil Posted June 1, 2016 Share Posted June 1, 2016 19 minutes ago, vibranium said: I can't blame Samsung. Samsung's is not the only hardware with the problem. We should be blaming Microsoft's pathetic telemetry that shoves Windows 10 into almost anything that switches on. Yeah but, Samsung's got a responsibility to provide support for major operating systems. That said, I support their right to say "we support up and until version XYZ" but, 1) say it and 2) do it. If my laptop is never going to support Win10 for whatever reason, tell me and Microsoft (that's how my Sony's working - (Sony sent ECO saying 'don't update' & MSFT didn't attempt to update it b/cuz they knew about it). Samsung's big & rich enough to be in MSFT's development channel and is fully aware of what changes are needed by when.. they chose not to disclose nor fix the issues. The truth is, most folks incl. me don't care that much about Windows 10 or not. Just don't break something that works - OK? Link to comment Share on other sites More sharing options...
Pete 12 Posted June 1, 2016 Share Posted June 1, 2016 We are on a Samsung SSD with Win10 x64 installed , did not encounter any problems,so far.......... Link to comment Share on other sites More sharing options...
Batu69 Posted June 1, 2016 Author Share Posted June 1, 2016 20 minutes ago, Pete 12 said: We are on a Samsung SSD with Win10 x64 installed , did not encounter any problems,so far.......... Lucky you Link to comment Share on other sites More sharing options...
davmil Posted June 2, 2016 Share Posted June 2, 2016 Mileage varies as usual. It's not the SSD, it's the little things like 'sleep' and WOL and Bluetooth. And, as Samsung's virtually promising problems, that's good enough for me since I don't have any compelling reason to update to Win 10 anyway. Therefore, I resent Samsung/MSFT (whoever's fault it is) not communicating the message to leave my rig alone. Link to comment Share on other sites More sharing options...
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