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VPN Providers Condemn Netflix Blocking Crackdown


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VPN providers have unanimously condemned Netflix's crackdown on subscribers who use so-called unblocking services. Several VPN companies have announced counter-measures, while others raise the issue of Net Neutrality, suggesting that there are better ways to tackle abuse.

 

Last week Netflix announced that it would increase its efforts to block customers who circumvent geo-blockades.

This means that it will become harder to use VPN services and proxies to access Netflix content from other countries, something various movie studios have repeatedly called for.

 

With the application of commercial blacklist data, Netflix already blocks IP-addresses that are linked to such services, something also affects well-intentioned customers who merely use a VPN to protect their privacy.

 

Instead of providing access to the latest video entertainment, Netflix then serves the following error message to these blocked users.

 

A Netflix error several VPN users already see (U.S. server)
 
netfblock

 

TorrentFreak spoke with several VPN providers to hear their thoughts on Netflix’s plans. Several are already dealing with the issue and promise to do their best to ensure that workarounds will remain available.

 

“This announcement comes as no surprise to us and we have been expecting a Netflix VPN crackdown for some time now,” TorGuard’s Ben van der Pelt says.

“Unfortunately, many legitimate paid subscribers will be left in the dark as an unavoidable outcome of overreaching IP blocks.

 

“TorGuard is monitoring the situation closely and we have recently implemented new measures that can bypass any proposed IP blockade on our network. VPN users who encounter Netflix access problems are encouraged to contact us for a working solution,” he adds.

 

SlickVPN takes a similar stance and says that the static IP-addresses they offer are less likely to be blocked.

“We work tirelessly to ensure our customers have access to the entire internet. If we find that our IP addresses start to become blocked we’ll migrate to new IPs as needed. We also offer the option of static IPs which eliminates the problem entirely,” SlickVPN’s Greg Lyda says.

 

Mullvad is one of the VPN services that’s already blocked by Netflix. The company doesn’t understand why companies such as Netflix have to make it impossible for people to pay for their services.

 

“Why do some companies insist on making it difficult or impossible to buy their products? Why does a company resort to blocking people from literally paying them?” Mullvad’s Fredrik tells TF.

 

“Seriously, this world would be a much better place if services like ours didn’t have to exist – Not for censorship, not for mass surveillance, and not for geographic restrictions. I love what I’m doing, but I’m even more looking forward to the day when Mullvad goes bankrupt from obsoletion,” he adds.

 

Andrew Lee, Digital Rights Activist at Private Internet Access, notes that their users are not experiencing any problems yet. However, he adds Netflix’s planned crackdown is clearly violating Net Neutrality.

 

“By blocking PIA and other VPN customers, it would be a very loud and clear message heard across the world: Netflix does not believe in net neutrality and will even go to lengths to block access to their service from privacy minded customers who live in the U.S,” Lee notes.

 

“Netflix is a for-pay credit card service that requires a billing address. There is no reason to ban a VPN unless the billing data is fraudulent,” Lee adds.

 

keepout

 

The last issue is also referenced by GoldenFrog President Sunday Yokubaitis, who operates VyprVPN. If Netflix knows where people live they can simply always show the same content library everywhere, which new European regulation also requires.

 

“As a Netflix customer, I know that they collect my billing information, including my mailing address and country. Why doesn’t Netflix use the customer billing information to display the correct content to users?” Yokubaitis asks.

 

This option would also eliminate the need to do any VPN blocking whatsoever. The only change would be that Netflix has to put more effort into verifying people’s addresses.

 

While most providers are planning to counter Netflix’s blocking efforts, not all are. IVPN informed TorrentFreak that their focus lies on privacy and that enabling customers to watch Netflix has never been a priority.

 

The company does point out that VPNs in part contributed to Netflix’s success, which makes the recent crackdown changes even more bitter.

“Netflix has clearly benefited from VPN service providers for many years. This has helped facilitate the rapid expansion of Netflix’s worldwide customer base whilst at the same time complying with the ‘letter’ if not the ‘spirit’ of their content providers’ restrictions,” IVPN’s Nick says.

 

“In reality Netflix has become a victim of its own success. Netflix’s content providers now wish to curtail the provision of material to markets that are not licensed by Netflix and their content providers,” he adds.

 

At this point it’s unclear how Netflix plans to block VPNs and proxies and what precautions Netflix will take to ensure that legitimate users are not hindered.

 

However, someone from the U.S. who wants to use a Canadian server to connect to the Internet is likely to be blocked, so with millions of VPN users around the world there will be plenty of collateral damage.

 

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Of course there furious at the vpns its going to cost them business and or make them have to work harder they need to bypass this new technology that netflix is using.  Im a netflix customer I dont have to worry about a vpn I live in the usa thank god and my selection of movies tv series documentaries stand up comedies is excellent I have a complaint with how there movies are shown sometimes I want widescreen not full screen thats it.  I understand they have to abide to content licensing and therefore have put up blockades my question is when these vpn workaround are put in place is netflix going to continue with the regular blockades or are they going to go vpns are putting up workarounds wish should work harder to block them its ok we are going to continue doing what we are doing they wanted us to try to stop them and we are we have done the mount we are going to do thats it.

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Previously, I had read that blocking of VPN access to Netfix was expected to increase use of other streaming methods such as "kodi"...

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Hulu did it to the vpn connection I was using a few weeks ago.

Doesn't matter if I'm logged in to hulu or not logged in...

would think logged in users they could be smart enough to see where the user lives and ok any user connection.

 

Its lack of common sense or know how, and shows a big lack of care for existing and future potential customers.

I'm sitting in some rinky dink hotel on the cool wifi and cant feel safe connecting to Netflix or Hulu.  Why bother paying them.

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Myth-busting Netflix's rumored VPN crackdown

 

Netflix (NFLX) was all over the news lately, because the company is said to have cracked down on illicit video streamers from abroad.

 

These are paying customers, accessing the service from unauthorized locales, using various types of computer networking trickery. Netflix's content providers don't like this, because they'd rather get paid again for each new geographical market's license for the same video content. So, the story goes, Netflix is locking out foreign users of virtual private networks.

 

Some parts of this story are legit. Netflix does have a significant number of paying customers in markets that don't have access to the service yet. Australia is said to have about 200,000 such VPN-slinging Netflix subscribers, though the company won't officially open its doors there until later this spring. Japan is another hot spot, with no properly licensed Netflix service on the horizon at all.

 

The movie industry would much rather continue pushing DVDs, Blu-rays, and whatever local streaming options might exist in these markets until Netflix starts paying for the correct multinational licenses.

 

However, most of this supposed VPN crisis is complete baloney and easily debunked. So let's do some myth busting.

 

Myth No. 1: This is all about VPN users

First, the original report from TorrentFreak about Netflix blocking VPN users actually focused on a DNS change. The latest version of the Neflix app for Android devices will ignore the name server settings on your phone or tablet, with a reference to Google 's (GOOG) free DNS service hard-coded into the app.

 

Netflix customers Down Under and elsewhere who had simply pointed their systems to an American name server were thus out of luck. The Google DNS service pays attention to where you're connecting from, and the 8.8.8.8 gateway will point you to a nearby DNS server with local results on tap. That means asking for the computer-readable address to www.netflix.com will give you different results when connecting from Florida or Nebraska, not to mention from its foreign markets in Europe and Latin America. And trying it from Tokyo or Sydney won't get you to a usable Netflix service at all.

Instead, you'll see this helpful error message: "Sorry, Netflix hasn't come to this part of the world yet"

 

But using a different DNS server with nothing but American results is a far cry from VPN services.

 

TorrentFreak did note that Netflix might have blocked the numerical addresses of a few virtual private networking services. These services work by redirecting your entire online traffic flow through a "tunnel," making the target servers believe you're actually sitting at theother end of the VPN connection. So you could set up a VPN connection from Osaka to Frankfurt, then fire up a Web browser and automatically start surfing the German version of Netflix (or Google, or the Fool, or whatever your heart desires).

 

For all intents and purposes, your computer just moved to another continent. Localized DNS results will point you to German servers, not Japanese ones. And the German Netflix service will work, albeit with some drawbacks.

 

For one, introducing more machinery between you and Netflix's servers could result in choppy, low-quality video streams. That's only more true when reaching for content several continents away. In some cases, VPN-connected video streams can be downright unwatchable.

 

Those intrepid Netflix users abroad also have to pay for a VPN service, since high-quality free services are about as common as chicken teeth. So the low-cost entertainment value of Netflix goes down while the experience becomes worse.

 

But this type of true VPN networking is extremely difficult to block from Netflix's side of things.

 

Sure, you can identify the numerical network address ranges used by every available VPN service, and then deny access to users coming through one of these VPN portals. But that's a logistical nightmare and will also block perfectly authorized Netflix members who prefer using VPN networks to protect their online privacy.

 

Rival video streamer Hulu has been doing something like this for about a year, but is stuck playing a long game of whack-a-mole as VPN providers move their portals around and new services keep starting up. Moreover, privacy-minded users grumble about disconnecting their VPN services before enjoying a Hulu show -- especially over public Wi-Fi networks and other insecure locations.

 

Myth No. 2: Blocking VPN is a great idea

In practice, it's not a sustainable policy and is more likely to drive frustrated users deeper intononpaying piracy. The only entities that can get away with these draconian efforts on a large scale tend to be countries such as China and Iran. It's the kind of effort that makes Edward Snowden reach for a second cup of coffee and an encryption tool. A consumer-oriented business with real commitment to the same idea makes no sense at all.

 

I find it highly unlikely that Netflix would go down that dark path, and the company has indeed said nothing of the sort is happening.

 

Speaking to The Next Web, a Netflix spokesperson clarified that it is treating VPN connections the same way as before. "Netflix simply uses industry standard methods to prevent illegal VPN use," is the official word. Indiscriminately blocking entire networks on the grounds that some users might be using them to sneak around geographic restrictions is nota standard method.

Source: Author compilation of Netflix images.

 

Myth No. 3: These people are trampling all over Netflix's terms of service

There is some truth to this one, but the situation is not nearly as cut-and-dried as you might think. Netflix has worded its terms of service very carefully. The things you explicitly can and cannot do never mention VPN services, Web proxies, or DNS redirection. The user agreements are actually full of loopholes.

 

In the terms of use for its services and content, Netflix says this about geographic restrictions:

 

You may view a movie or TV show through the Netflix service primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such movie or TV show. The content that may be available to watch will vary by geographic location. Netflix will use technologies to verify your geographic location.

The privacy policy follows up with some detail on what information Netflix is collecting about you, and why:

For example, we may use the information we collect for purposes such as determining your general geographic location, providing localized content, providing recommendations on movies and TV shows we think will be enjoyable, determining your Internet service provider and helping us quickly and efficiently respond to inquiries and requests ... preventing, detecting and investigating potentially prohibited or illegal activities, including fraud, and enforcing our terms (such as determining free trial eligibility).

Then there's the license agreement for Netflix-owned software:

 

Long story short, Netflix cares about your physical location and is taking reasonable steps to figure out where you're connecting from. The company respectfully asks you to abide by its geographically restricted content licenses and might cancel your account if you work around them.

 

But there's some wiggle room here. You're asked to watch content "primarily within the country in which you have established your account." It would be silly to prohibit using the Irish service from a vacation hotel room in Dublin, right? And as far as Netflix can tell, using the best industry practices available today, a VPN user connecting from New York should be treated as an American. There's simply no way to know whether that user actually slotted into that VPN pipe from a Manhattan coffee shop or from a Korean Internet café.

 

The strictest limitation in this text comes from the software license agreement. Here, you're told in no uncertain terms that you're not allowed to view Netflix content in the wrong -- meaning "unlicensed" -- location for each particular movie or TV show. You'll note that Netflix keeps its geographic detection notice in a separate agreement. I'm no lawyer, but that hands-off approach seems designed to shift the responsibility for respecting license terms closer to the user.

 

Responding with reason

All of these issues will remain if and when Netflix blankets the planet in streaming video services. Even then, a show available in Colombia might not be viewable from Dallas, and vice versa. So Netflix will continue fighting the VPN flea-flicker move as long as it's in the streaming business. But in this particular case, Netflix has only disabled a far less potent networking trick that has nothing to do with real VPN tunnels, and I don't see that changing anytime soon.

 

The best way to defeat VPN-equipped "pirates" is to keep expanding the service and offering a stronger content catalog everywhere. Rest assured that Netflix is working on these essential measures, even if critics also worry about the costs of growing too quickly.

 

It's not just the right thing to do -- it's the only reasonable way forward.

 

Disclosures: Anders Bylund owns shares of Google (A shares) and Netflix. The Motley Fool recommends Google (A and C shares), and Netflix. The Motley Fool owns shares of Google (A and C shares), and Netflix.


http://www.usatoday.com/story/money/business/2015/01/18/motley-fool-netflix-vpn/20639865/

 

 

As usual  Torrent freak posted a story about Netfilx  that didn't have nothing to do with fileshareing  because buying internet cable  is not sharing , Its nothing but general news . And they didn't even  get there facts right when they did post this story that's not about fileshareing . :P

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