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Windows 10 Users Considering Class Action Lawsuit Against Microsoft for Poor System Performance


Batu69

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“There are simply too many issues with this upgrade”

The Windows 10 experience has so far been very mixed for those who installed Microsoft’s new operating system, and while some claim this is the best OS version so far, others can’t even get the Start menu working after upgrading from Windows 7 and 8.1.

It’s no secret that there are a ton of problems in Windows 10, at least on some PCs, so some of those whose computers got upgraded to this OS version, either manually or automatically by Microsoft, are now considering the possibility of starting a class action lawsuit against the company.

This idea was first posted on Microsoft’s Community forums on August 14, 2015, and since then, the thread received nearly 200 answers, most of which criticize the company for the performance of Windows 10.

“Thousands of computers made useless because of Windows 10”

The original message that calls for the class action lawsuit also mentions some of the problems that could allow Windows 10 upgraders take the company to court:

“Is there an attorney or firm interested in pursuing a class action suit? There are thousands of computers that have been rendered useless after being upgraded to Windows 10 through ‘automatic updates’ and left with 1. no sound, 2. no operating screen time 3. no access (password issues) 3. memory issues 4. lost files 5. unauthorized access by Microsoft,” user LisaCapaci posted.

Now, there’s one major thing that users should take into account when thinking about a class action against Microsoft: they agreed with the EULA when installing Windows 10, so some of the complaints mentioned here are no longer valid.

Plus, as far as the unauthorized access by Microsoft is concerned, the company has already explained that it doesn’t collect more than error information and app crash data, so no personal details are being sent from your computer. And again, this info is already included in the privacy policy, making it irrelevant in court.

Whether Windows 10 users are ready to start class action lawsuit against Microsoft remains to be seen, but for the moment, this is just another sign that things are going exactly as expected for the Redmond-based software giant.

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Now, there’s one major thing that users should take into account when thinking about a class action against Microsoft: they agreed with the EULA when installing Windows 10, so some of the complaints mentioned here are no longer valid.

EULA's aren't laws.

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EULA's aren't laws.

No they aren't. They are contracts protected by laws. Every EULA is written to protect the developers against lawsuits because their software does something unexpected or causes some loss of the user's data, system, etc. If anyone ever took the time to read and understand the EULAs then no one would probably ever install any software because basically the user has no rights other than to use of the software in accordance with the licensing explained in the EULA. Additionally, in Microsoft's case, they provided a 31 day window in which an unhappy user could roll the system back to what it originally was if they chose to do so. Because they didn't choose to do that is not Microsoft's fault. Only a fucking moron would jump on a new OS band wagon before all the reviews are in and the problems identified. Hell, I just started using my Windows 8.1 licenses in the last couple of months, feeling that it was mature and stable enough now to start testing it on my systems. Bottom line is Caveat Emptor (let the buyer beware).

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EULA's aren't laws.

No they aren't. They are contracts protected by laws. Every EULA is written to protect the developers against lawsuits because their software does something unexpected or causes some loss of the user's data, system, etc. If anyone ever took the time to read and understand the EULAs then no one would probably ever install any software because basically the user has no rights other than to use of the software in accordance with the licensing explained in the EULA. Additionally, in Microsoft's case, they provided a 31 day window in which an unhappy user could roll the system back to what it originally was if they chose to do so. Because they didn't choose to do that is not Microsoft's fault. Only a fucking moron would jump on a new OS band wagon before all the reviews are in and the problems identified. Hell, I just started using my Windows 8.1 licenses in the last couple of months, feeling that it was mature and stable enough now to start testing it on my systems. Bottom line is Caveat Emptor (let the buyer beware).

That's mostly closed source software that have something in them that does something wrong that have to write very large . EULA to protect themselves When I installed Ubuntu Gnome to use certain codecs witch was a additional download i to had agree to install them because they are closed source I didn’t have to install them I could used other open source alternatives . But some closed source software you’re just simply agreeing not to redistribute .So it pays to read the red tape . Microsoft has such a long EULA you would need a lawyer to explain it to you . :lol:

Not many paid for windows 10 no way yet so its too early to take them to court .The judge will tell them you should have rolled back to you’re old O/S you paid for it was gave to you free . :P

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The judge will tell them you should have rolled back to you’re old O/S you paid for it was gave to you free . :P

Correct. Even if there is technically legal liability, the damages is $0.

Unless there is something that is more or less irreversible by the user (think BSOD on boot)

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The judge will tell them you should have rolled back to you’re old O/S you paid for it was gave to you free . :P

Correct. Even if there is technically legal liability, the damages is $0.

Unless there is something that is more or less irreversible by the user (think BSOD on boot)

Whether it is paid or not. MS gave pressure on users by Ads and forced downloads to upgrade to worst Windows 10. If they are forcing, it has to give something better than the previous one. However, it didn't for some or most users by causing more trouble.

Hence, MS will surely get a blow from the judge, if the people made it clear to the court.

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The judge will tell them you should have rolled back to you’re old O/S you paid for it was gave to you free . :P

Correct. Even if there is technically legal liability, the damages is $0.

Unless there is something that is more or less irreversible by the user (think BSOD on boot)

Whether it is paid or not. MS gave pressure on users by Ads and forced downloads to upgrade to worst Windows 10. If they are forcing, it has to give something better than the previous one. However, it didn't for some or most users by causing more trouble.

Hence, MS will surely get a blow from the judge, if the people made it clear to the court.

When you log on the internet . watch TV or listen to the radio , you’re pressured to buy or use things, even good sites that have nice open source apps have ads . If you don’t want to see ads what do you do you block them . But you should be able to make you’re own choice about what to buy are use . most of us are grown men not kids seeing something on TV and telling our parents we really need it just because its the latest toy . :lol:

In order to get money from a company at all it must of costed you money only way they would have a case was if you could prove it really messed you’re pc up but I’m sure some were in the EULA they are protected and example would be you installing it on pcs that don’t have supported hardware or drivers .This would void any warranty. Preview versions don’t have a warranty at all lol . As much money as Microsoft has taking them to court would hurt the average Joe more than it would M$ . Its going cost you a lot of money in the end when you lose . With court cost and lawyers you could of bought you many pcs with any o/s you want . :ph34r:

HP and Dell been telling people to roll back along time now. but people keep installing it on old pcs .

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