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Windows 10's smart approach to installation leaves some waiting to upgrade


steven36

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Some personal computers are still awaiting a free Windows 10 upgrade a month after it launched.

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Microsoft put the wait down to the new way it is rolling the free update out to Windows 7 and 8 machine.

Microsoft Corporate Vice President Joe Belfiore, who will visit New Zealand next week for the Ignite technology conference in Auckland, said: "One of the things that we are doing with Windows as a service is trying to be smart about adding new machines."

Belfiore said Microsoft used telemetry from machines already upgraded to Windows 10 without any problems to seek out machines with the same or similar specifications to upgrade next.

"With each we are able to minimise issues," he said. "It's a measured approach."

He would not talk numbers.

Feedback on Windows 10, billed as the last version of the personal computer operating system that will evolve through free updates over time, has been generally good with 14 million downloads on the launch day of July 29.

Belfiore put that down to the way Windows 10 was developed - in partnership between the his team and Microsoft's Windows Insider Program which saw a community of user trial early versions of Windows 10 and provide feedback.

"We had 6 million on the Windows Insider Program. There were a lot of people involved from people sending us design concepts to people helping us identify bugs and problems through telemetry from their computers.

"Inside our team we really saw a culture change. They used this information as a primary means to decide what to prioritise."

At the same time Belfiore and his team worked hard to make Windows 10 as familiar as possible, while adding new features.

"Do you want people to feel it's familiar, or do you want people to get new benefits? It's how you do the problem of these two things.

"I have just seen a Youtube video of someone who was either 92 or 96 years old using the upgrade. One of the things we tried to do when you are coming from 7, 8, or XP, that the experience will be familiar, but you can learn new things like Cortana."

The digital personal assistant monitors your computer use and makes suggestions to help you.

"She knows when you have a flight," Belfiore said. "You can have Cortana learn stuff about you."

The service, not yet available in New Zealand thanks to challenges with the Kiwi accent, has attracted criticism of spying from some quarters.

But Belfiore said if you weren't comfortable with Cortana you could turn her off.

"In your control is the Cortana notebook where you can see everything Cortana knows about you. You can decide whether you want to use Cortana at all."

Asked what was at the heart of his message on Windows 10, Belfiore said: "I would say it's free, it's fun and it's fast."

Belfiore is keynote speaker at Ignite NZ at Vector Arena on Tuesday, September 1, at 4pm.

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