Welcome to nsane.forums
Welcome to nsane.forums, like most online communities you need to register to view parts of our community or to make contributions, but don't worry: this is a free and simple process that requires minimal information. Be a part of nsane.forums by signing in or creating an account.
- Access special members only forums
- Start new topics and reply to others
- Subscribe to topics and forums to get automatic updates
Please note: Unfortunetely due to some server side issues, registration via Hotmail / Outlook email addresses do not work, members are requested to use some other email addresses like Gmail to register here.
Search the Community
Showing results for tags 'hp'.
Found 1 result
Karlston posted a topic in Software NewsPrinter manufacturer Hewlett Packard has released a new firmware update (September 13, 2017) for its Officejet models. After installation, the devices will no longer accept non HP ink cartridges. Here is some information about how to fix this. That’s what I call a déjà vu: Almost exactly one year ago, on September 19, 2016, I had published the blog post HP printer firmware disables refill ink cartridges. After a shitstorm HP and provided a correction firmware for the devices, allowing non HP ink cartridges from third-party suppliers to be used again. New Firmware-Update on 09/13/2017, same problem Today I was alerted via e-mail from a German third party printer cartridge vendor. He wrote: There was a new firmware update today for the most popular HP Officejet printer models that prevents the use of alternative cartridges. The same update as exactly one year ago (09/13/2016). This firmware update has been confirmed by more than 50 customers. Also other third party cartridge vendors confirmed that. Our phones doesn’t stop ringing since yesterday morning. According to German vendor superpatronen.de (German) the following HP printer models are affected: HP OfficeJet 6800 Series HP OfficeJet 6812 HP OfficeJet 6815 HP OfficeJet 6820 HP OfficeJet 6822 HP OfficeJet 6825 HP OfficeJet Pro 6200 Series HP OfficeJet Pro 6230 HP OfficeJet Pro 6235 HP OfficeJet Pro 6239 HP OfficeJet Pro 6830 HP OfficeJet Pro 6835 HP OfficeJet Pro 251 dw HP OfficeJet Pro 276 dw HP OfficeJet Pro 8100 ePrinter HP OfficeJet Pro 8600 e-All-in-One HP OfficeJet Pro 8600 Plus e-All-in-One HP OfficeJet Pro 8600 Premium e-All-in-One HP OfficeJet Pro 8610 e-All-in-One HP OfficeJet Pro 8615 e-All-in-One HP OfficeJet Pro 8616 e-All-in-One HP OfficeJet Pro 8620 e-All-in-One HP OfficeJet Pro 8625 e-All-in-One HP OfficeJet Pro 8630 e-All-in-One HP OfficeJet Pro 8640 e-All-in-One HP OfficeJet Pro 8660 e-All-in-One HP OfficeJet Pro X 450 Series HP OfficeJet Pro X 451 dn HP OfficeJet Pro X 451 dw HP OfficeJet Pro X 470 Series HP OfficeJet Pro X 476 dn HP OfficeJet Pro X 476 dw HP OfficeJet Pro X 551 dw HP OfficeJet Pro X 576 dw After installing the ne firmware update, non HP ink cartridges are producing the following error message. „One or more cartridges appear to be damaged. Remove them and replace with new cartridges.“ (Souce: HP) Vender superpatronen.de wrotes, that 3 of 4 non HP cartriges was accepted, but inserting all four cartridges produces the error message shown above. HP’s Dynamic Security Feature is causing this issue The US HP support page addresses the issue. HP’s new firmware update seems to force HP’s Dynamic Security Feature to block non HP cartridges. A description of this feature may be found here. But there is a fix. HP provides a new firmware update on its HP support page, that disables HP’s Dynamic Security Feature . Go to HP’s support page and search for a firmware update for your printer model. Download and install the new firmware. After deactivating the Dynamic Security Feature via firmware update, non HP ink cartridges should be accepted again. Source: Firmware Update blocks again non HP Printer Cartridges (Born's Tech and Windows World)